1. Pay your bills by return mail or e-mail. If you question a charge, pay the part of the bill with which you have no issue and write a note or an e-mail explaining your issue and proposing a resolution (the questioned item is credited wholly or in part) and the reasoning behind your request.

2. Listen when your attorney is talking, don’t just wait to talk.

3. Prepare a list of items you want to discuss when you meet with or talk to your attorney. To be courteous, give your agenda to your attorney ahead of time. This doesn’t (or shouldn’t) limit the discussion; rather, it helps insure that your most important points are addressed.

4. Call your attorney on his or her cell phone only when directed to do so or in a true emergency. Don’t be offended if your attorney sends your call directly to voicemail. He or she may be in court, in conference with another attorney or taking care of personal business. Don’t take is personally.

5. Be prompt. If you are running late, let someone know. A little courtesy goes a long way.

If none of these things work, maybe it’s time for a new attorney