As the owner of a local Staffing/Recruiting and Consulting firm, and someone who is involved from a civic/community standpoint, I spend a lot of time with senior operating and human resource leaders. To a person, they all emphatically state that people and talent are their single biggest differentiates vis-à-vis their competitors. Companies seek talented people who are skilled and proficient. The best companies, no matter what size, seek people and leaders who also have a high degree of “Emotional Intelligence”. In fact, for these great companies emotional intelligence is at least, if not more, important than technical ability. And guess what, emotional intelligence is as rare as common sense. Unfortunately, both traits are relatively uncommon.


Whether you are a company leader increasing your workforce, or a potential new employee, it would behoove you to go through this checklist:

  1. Self-Awareness – Do you honestly know your strengths and weaknesses?
  2. Self-Management – Can you control your emotions appropriately? Do you take initiative and follow through on your commitments? Can you adapt to changes?
  3. Social Awareness – Do you have empathy and/or sympathy for others? Can you truly put yourself into someone else’s shoes during a disagreement? Do you seek to understand before being understood?
  4. Relationship Management – Do you clearly communicate? Do you inspire and/or motivate others? Are you able to deal with “healthy debate”?


In an increasingly faster paced world where workers must collaborate across geographies, “How you do things is as important (if not more) than  “what” you do.




Mark Grieman



2 City Place Dr.

St. Louis, MO 63141

314.302.0440  l

Right Solutions.  Right People.

St. Louis l Kansas City